Your GDPR Rights
Last updated: January 2026
1. About This Page
The UK General Data Protection Regulation (UK GDPR) gives you rights over your personal data. This page explains those rights and how to use them at Fortuna Quay Resort.
We take data protection seriously. Your privacy and trust matter to us.
2. Data Controller
Fortuna Quay Resort is the data controller for your personal information. This means we decide how and why your data is processed.
Data Controller Details
Company: Fortuna Quay Resort
Website: roomingfields.com
Address: 108 Fairview Street, Queensbury, West Yorkshire, BD13 1AB, United Kingdom
Email: support@roomingfields.com
3. Your GDPR Rights
Under UK GDPR, you have these rights regarding your personal data:
Right of Access
You can ask for a copy of all personal data we hold about you. This is called a Subject Access Request (SAR). We will provide this within 30 days, free of charge.
Right to Correction
If your data is wrong or incomplete, you can ask us to fix it. We will update our records promptly. You can also add extra information if needed.
Right to Deletion
Also called the "right to be forgotten". You can ask us to delete your data in certain cases. This includes when the data is no longer needed or you withdraw consent.
Right to Restrict Processing
You can ask us to limit how we use your data. We will store it but not process it further. This applies while we check accuracy or consider your objection.
Right to Data Portability
You can receive your data in a common, machine-readable format (like CSV). You can also ask us to send it directly to another company where possible.
Right to Object
You can object to us processing your data for direct marketing at any time. You can also object to processing based on legitimate interests.
4. How to Exercise Your Rights
To use any of these rights, contact us by email or post:
Contact for Data Requests
Email: support@roomingfields.com
Post: Data Protection Officer, Fortuna Quay Resort, 108 Fairview Street, Queensbury, BD13 1AB, United Kingdom
Please include:
- Your full name
- Your email address (the one you used with us)
- Which right you want to use
- Any details that help us find your data
We may need to verify your identity before we act. This protects your data from misuse.
5. Response Times
We will respond to your request within 30 days. If your request is complex, we may need up to 90 days. We will tell you if this is the case.
Most requests are free. We may charge a fair fee for repeat requests or requests that are clearly unfounded.
6. When Rights May Be Limited
In some cases, we may not be able to fully meet your request. This includes when:
- We need the data to comply with laws
- The data is needed for legal claims
- Deletion would harm others' rights
- We have a strong legitimate reason to keep it
We will always explain our reasons if we cannot meet your request.
7. Consent Management
Where we process data based on your consent, you can withdraw that consent at any time.
Marketing Emails
To stop marketing emails, click the "unsubscribe" link in any email or contact us directly.
Cookie Consent
You can manage cookies through our cookie banner on the website. You can also clear cookies through your browser settings. Note that some site features may not work without cookies.
How to Manage Cookies
When you first visit our site, you see a cookie banner. Click "Manage Settings" to choose which cookies to allow. You can change these choices any time by clearing your cookies and refreshing the page.
8. Automated Decisions
We do not make decisions about you using only automated processing. All important decisions involve human review.
9. Data Transfers
Your data is stored in the UK and EU. If we transfer data outside these areas, we use approved safeguards to protect it.
10. Data Breach Notification
If a data breach affects your rights, we will notify you within 72 hours. We will tell you what happened and what steps to take.
11. Children's Data
Our services are for adults 18 and over. We do not knowingly collect data from children. If you believe we have such data, please contact us right away.
12. Complaints
If you are unhappy with how we handle your data, please contact us first. We want to resolve issues directly.
You also have the right to complain to the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
13. Updates to This Page
We may update this page when laws change or we improve our practices. Check back from time to time for the latest version.
14. More Information
For full details on how we handle your data, please read our Privacy Policy.
Questions? Contact us any time at support@roomingfields.com. We are here to help.